Speak Up

AMGA Professional Compliance Program


The mission of the American Mountain Guides Association Professional Compliance Program is to promote professional integrity among AMGA members for the benefit of the AMGA community, the industry, and the public.

The AMGA Professional Compliance Program is governed by the AMGA Code of Ethics and Conduct, Professional Compliance Procedures, Anti-Harassment and Prohibited Behavior Policy, Scope of Practice, Logo and Brand Use Policy, and Member Agreement. Taken together, these policies describe the ethical and professional expectations of AMGA members and the process by which alleged violations of the AMGA Code of Ethics and Conduct are investigated and adjudicated.

Speak Up

If an individual believes there has been a violation of the AMGA Code of Ethics and Conduct, the individual may report the alleged violation to the AMGA through the Speak Up platform. Complaints submitted through the AMGA Speak Up platform are received and processed by Investigations Law Group (ILG), a third-party investigations firm. Upon receiving a complaint, ILG determines the severity of the infraction, documents the complaint information, and works with the AMGA to review and adjudicate the complaint.

Requirements for Submitting a Complaint
Following a resolution of the AMGA Board of Directors at the February 15, 2023 Board meeting, beginning on February 15, 2023 the AMGA will only accept complaints pertaining to the conduct of an AMGA employee, Board member, Climbing Instructor Program Provider, or participant on an AMGA course or exam. In addition, the following requirements must be met for all complaints submitted on or after February 15, 2023:

  • Complainant must provide their name and contact information when submitting a complaint (no anonymous complaints).
  • Complaint must be submitted by an AMGA member.
  • Complaint must clearly describe how the alleged misconduct violates the AMGA Code of Ethics and Conduct.
  • Complaint must include documentable evidence of a violation that can be verified by the AMGA (screenshots, photos, email threads, video recordings, or other clear documentation; witness statements; admission of wrongdoing from respondent; etc.).

To submit a report via the Speak Up Platform:

The intake, review, and adjudication of alleged violations will follow the protocols described in the AMGA Professional Compliance Manual. To learn more about the Professional Compliance Program, click the button below to view a flow chart of the complaint process.


In 2021 the AMGA conducted a review and update to the Professional Compliance Program. You can learn more about the process here.